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FAQ
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What's the meaning of "Ustretched Painting" and "Stretched Painting"?"
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How similar between original piece shows online and recreated piece?Some customers asked how similar between original piece shows online and recreated piece. We cannot promise you will get an IDENTICAL one as you see from the photo, because only art prints/machine can do EXACTLY same item. All the paintings are handmade, so, every brush strokes might be different, but I DO promise you will get it in same quality and same beauty, quality is the last thing you need to worried about.
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Can I send you a picture and you paint it for me?Yes! Email us, tell us your idea, and let us know what size and style that you are interested in . We`ll send you a quote.
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Can I cancel my order?Yes you can. If you wish to cancel your order, please ensure this is done in writing within 24 hours of placing your order. As all paintings are made to order, once work has started, a refund will not be issued.
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Couldn't fine the size you want?If you couldn't find a pertect size in the listing, please measure your space and send the size to me for a quote.
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What's the delivery time?We estimate you will receive the order within within 2 - 3 weeks. 1 - 2 weeks to finish the painting, 4 - 7 working days to your home by express delivery. Please note, times may vary depending on the size of your order and during our special offer periods. We will keep you updated and let you know when your order is being delivered.
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